Privacy Policy

This Privacy Policy applies to GreenerGPT, including our website, hosted application, authentication flows, billing workflows, and related support interactions. It explains how we handle personal information and workspace content when you browse the site, create an account, use AI chat features, upload files, or interact with a paid plan.

By using GreenerGPT, you agree to the collection and use of information as described in this policy.

We may collect the following categories of information:

• Account information, such as your name, email address, profile image, and authentication details.
• Workspace information, such as organization names, member lists, settings, subscription state, and usage records.
• Content you provide, including chat prompts, model outputs, uploaded files, images, project names, and other materials you submit into the product.
• Billing and transaction information provided through our payment processors, including plan selection, invoice history, and subscription status.
• Technical and usage information, such as device/browser information, IP address, request logs, cookies, and product activity needed to operate, secure, and improve the service.

We use information we collect to:

• provide, maintain, and secure GreenerGPT;
• authenticate users and manage access to workspaces, projects, and conversations;
• process prompts, generate model responses, and support file and image workflows;
• measure token usage, enforce limits, prevent abuse, and support billing;
• communicate with you about product updates, account issues, support requests, and policy changes;
• analyze usage patterns so we can improve reliability, performance, product quality, and sustainability goals.

GreenerGPT is an AI product. When you submit prompts or upload files, that content may be processed by infrastructure and model providers we use to operate the service. We use that content to deliver the requested product functionality, including chat responses, retrieval from uploaded documents, workspace organization, and usage measurement.

You should avoid submitting highly sensitive information unless you are comfortable with that information being processed by the systems needed to operate the service. You remain responsible for the lawfulness of the data you upload and for ensuring you have the right to use it in GreenerGPT.

We use cookies and similar technologies to keep users signed in, remember preferences, secure requests, measure usage, and improve site functionality. Some cookies are required for core product behavior, including authentication and security.

Your browser controls may allow you to remove or block certain cookies, but doing so can affect how the site and application function.

We may share information with:

• service providers that help us host the site, operate the application, process payments, run analytics, deliver AI functionality, or provide customer support;
• other members of your workspace, where sharing is necessary for collaboration features;
• legal authorities or other parties when required by law, to respond to valid legal process, or to protect rights, safety, and the integrity of the service;
• a successor entity if GreenerGPT is involved in a merger, acquisition, financing, restructuring, or sale of assets.

We do not sell your personal information in the ordinary sense of exchanging it for money.

We retain information for as long as needed to provide the service, maintain account integrity, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data, whether the information is needed for security or billing, and whether a workspace or account remains active.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information and workspace content. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

Depending on how you use GreenerGPT and where you are located, you may be able to access, update, or delete certain account information through the product. You can also close your account or stop using the service at any time, subject to any active subscription commitments and our legitimate retention needs.

GreenerGPT is not intended for children under 13, and you may not use the service if you are under the minimum age required by applicable law in your jurisdiction.

We may update this Privacy Policy from time to time. If we make material changes, we may revise the date at the top of this page and, where appropriate, provide additional notice in the product or on the website.

If you have questions about this Privacy Policy or how we handle data in GreenerGPT, please contact us using the support or contact details made available on our website or in the product.